View Issue Details

IDProjectCategoryView StatusLast Update
0015354Open Gaming Network[All Projects] Generalpublic2019-01-09 07:20
ReporterwebformAssigned Tomatt 
PrioritynormalSeverityminorReproducibilityhave not tried
Status resolvedResolutionfixed 
Product Version 
Target VersionFixed in Version 
Summary0015354: Impossible to Register New Account
DescriptionIssue type: Technical Website Issue
Reported from: [not specified]
by Timothy Harrelson
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
When I try to register for a new account, I enter my username and email, click the accept terms and conditions box and then hit submit. It redirects me to a new page that says thank you and to watch for the confirmation email, but below that it tells me "Error, cannot find matching user account." No email appears and I dont even get an option to set a password or anything.
TagsNo tags attached.



2019-01-09 07:20

administrator   ~0002088

LDAP server was down that day, causing a couple of problems.

Have since added LDAP server to Monit for an auto-restart if it crashes out again. User was contacted to let them know they can now sign up.

Issue History

Date Modified Username Field Change
2019-01-04 23:58 webform New Issue
2019-01-09 03:34 jreyst Assigned To => matt
2019-01-09 03:34 jreyst Status new => assigned
2019-01-09 07:20 matt Status assigned => resolved
2019-01-09 07:20 matt Resolution open => fixed
2019-01-09 07:20 matt Note Added: 0002088